Your Rights As A Consumer
You are not required to use a repair shop suggested by your insurance company. Some insurance companies will request reductions from body shops to do business with, which can lead to lower cost and even lower quality repairs. The following is a list of what your insurance company will try to tell you so that you use a preferred shop on their list.
These are just a few of the things insurance companies will try to say to get you to use one of their preferred repair shops. It is your vehicle. You have the right to choose who repairs it. We can help you with the insurance claims process and will make sure to provide high quality repairs. If you need help choosing an insurance company, we will gladly provide a list of companies we recommend. We always keep the best interests of the customer in mind, which is you. Not your insurance company.